Refund policy

No Refunds & Returns Policy

At Pinky Promise Boutique, we pride ourselves on providing high quality products and exceptional service. Due to many of our items are limited, specialty, or created with exclusive designs, all sales are final.

By completing a purchase, you agree to the following terms:

✅ No Refunds
We do not offer refunds for any reason, including but not limited to:

  • Change of mind

  • Incorrect size selection

  • Items marked as sale, specialty, or promotional

  • Delayed delivery by the carrier

✅ No Returns or Exchanges
To maintain the integrity and quality of our products, we do not accept returns or exchanges. Please review all sizing charts, product descriptions, and photos carefully before ordering.

✅ Damaged or Incorrect Items
Should you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of:

  • The item

  • The packaging

  • The shipping label

We will gladly review and work to resolve the issue promptly.

Customer Responsibility

It is the customer's responsibility to ensure:

  • The correct size, style, and color are selected at checkout

  • The shipping address is accurate and deliverable

  • All order details are reviewed before submitting the purchase

Acceptance of Terms

Placing an order with Pinky Promise Boutique confirms that you have read, understood, and agree to this No Refunds & Returns Policy.

Email: Pinkypromise1908@gmail.com