Contact
We love hearing from our Pinky Promise family. Whether you have a question about your order, need help finding the perfect piece, or just want to say hello — we're here for you.
Send Us a Message
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Reach Us Directly
Prefer email? Reach our team directly at Pinkypromise1908@gmail.com. We do our best to respond to every message as soon as possible — your support means everything to us.
Good to Know Before You Reach Out
- For questions about a recent order, please include your order number in your message.
- Damaged or incorrect items must be reported within 48 hours of delivery with photos of the item, packaging, and shipping label.
- All sales are final — please review sizing charts and product details carefully before purchasing.
Our Policies
For full details on how we handle shipping and returns, please review our policies below:
- Shipping Policy — Processing times, carriers, delivery estimates, and more.
- Refund & Returns Policy — All sales are final. Damaged or incorrect item exceptions apply.